Frequently Asked Questions

Have a question? Search our list of frequently asked questions below for an answer. If your question isn’t listed below, feel free to contact us to get the information you need.

I’m on CCDF. Do I have to swipe my card daily?

Actually, you will need to swipe TWICE daily, at pick-up and at drop-off. Card swipers are located conveniently near the front door of each center.

What is the vacation policy?

Day Early Learning Centers allow families two weeks of vacation time at 50% of cost each year. To qualify, you must have attended a center for at least 3 months, leave must consist of 5 consecutive business days, and you must give advance notice to the center.

What if my child has to miss a few days? Do I get to pay less that week? What about snow days?

Because the cost of operating the center is ongoing, your regular weekly fee is due even if your child is absent due to illness or other cause, or if a holiday falls that week. As an essential service to working parents, Day Early Learning Centers will not close for severe weather, including snow, unless there is an official mandate to stay off the roads. We do not refund for snow closings. If there is a problem with one of our facilities and we must close, we will help place your child in another Day Early Learning Center, space permitting. If your child does not attend another center during that kind of closing, we will refund the cost of the day(s) affected.

How do we find out if there is an emergency closing?

We will attempt to contact all parents in case of an emergency closing. If there is a weather concern, the most up-to-date information will be found on the homepage of the website and on the Day Early Learning Facebook page. Do not rely on the TV networks; they aren’t updated as frequently.

When are payments due?

Weekly fees are due the Friday before the week being covered. A Late charge will be applied if the fee isn’t paid by end of day on Tuesday of the week being covered.

How do you discipline children?

Day Early Learning centers use a positive approach that helps children exercise self-discipline to solve behavior problems. Physical punishment of any type is prohibited. Teachers communicate to children using positive statements. Children are encouraged to use and develop their words so they can find solutions to resolve conflicts. Teachers will use redirection, make classroom adjustments, and offer individual support through role modeling and positive reinforcement. If a child’s behavioral problem persists, Day Early Learning calls upon the parents to help. The center director will ask for a parent conference to discuss the situation. It is our goal to maintain a safe environment for all children and staff. If behavior poses a danger to the child or to others, that child may be suspended and/or disenrolled.

My child has special dietary needs (allergies, kosher, vegetarian, etc.). Can I bring food for him/her from home?

If your child requires a special diet for health or religious reasons, please provide the center director with a signed note from your physician (health) or from you (religious) stating restrictions so that appropriate arrangements may be made to accommodate your child.

Do you provide formula for babies?

Yes; we provide baby food and a standard iron-fortified formula for infants.

I’m breastfeeding my baby. How do you handle bringing in pumped breast milk? Can I come in and nurse my baby when I have breaks from work?

You may come to the center and nurse your child whenever you wish. Pumped breast milk must be stored in sterilized nurser bottles or bags, labeled and dated.

What requirements do you have of staff? What education levels do you require?

We carefully review each candidate’s qualifications and background. Every lead teacher is required to have an associate’s or a bachelor’s degree, and every staff person completes a criminal history check.

How much time do children spend outside? Do they go out in all kinds of weather?

Our children are required to spend at least 60 minutes outside playing each day, 30 minutes in the morning and 30 minutes in the afternoon. If the weather is poor (raining or snowing excessively, below 24 degrees with wind chill or above 90 degrees with heat index) they will have physical activity indoors.

What is your illness policy?

If your child has any of the following symptoms, you will need to wait 24 hours after the symptoms have subsided–without the aid of medication–before returning him or her to the center:

  • A fever above 101 degrees taken orally (102 degrees taken rectally or 100 degrees taken axillary – armpit)
  • Diarrhea, vomiting, or rash of unknown origin
  • Cold or other illness causing breathing difficulties or other symptoms that prevent the child from participating comfortably in activities
  • Positive reaction to tuberculin skin test
  • Ringworm
  • Conjunctivitis (pink eye)

What is your potty training approach?

The potty training schedule is determined by each child’s developmental level, and generally is introduced in the 2 year old room. Teachers work with parents to establish a plan for consistency in training at school and at home.

How do you handle biting? Is there a three-strikes-you’re-out policy?

Biting is a normal developmental behavior for very young, non-verbal children. We address each situation depending on the individual child, his or her age, and needs. We do not have a three-strikes-you’re-out policy.

Is there a fee to enroll my child?

There is a one-time, non-refundable enrollment fee of $30.

How much does it cost for my child to attend a Day Early Learning Center?

Cost per week*

  • Infant $309
  • Toddler (1-2) $257
  • Preschool and Pre-K (3-5) $206

*Day Early Learning centers accept CCDF vouchers and offer tuition assistance to qualified families. Visit the Rates and Fees page for more information. These fees are subject to change.

Do you offer any discounts?

Yes; we offer a discount for siblings ($10/week) and for parents who work with one of our partner organizations: the Federal Government, the State Government, IU Health or Phalen Leadership Academy.