Frequently Asked Questions

Have a question? Search our list of frequently asked questions below for an answer. If your question isn’t listed below, feel free to contact us to get the information you need.


Can I visit my child throughout the day?

Parent engagement is a critical part of a successful learning experience. We encourage families to be fully involved in center activities and have an open door policy. Feel free to visit the center to have lunch with your child, volunteer your time and participate in special programs and activities.

What are your teacher to child ratios?

To ensure that each child receives individual attention, and in accordance with Indiana licensing requirements, Day Early Learning’s teacher-to-child ratios are as follows.

Age Ratio
Infant (0-12 months) 1 teacher for 4 children, Max of 8 children per class
Toddler (1 -2 years) 1 teacher for 5 children, Max of 10 children per class
3 years 1 teacher for 10 children, Max of 20 children per class
4 years 1 teacher for 12 children, Max of 24 children per class

 

Consistency is important for young children. Each child will be with the same teacher and peers for the majority of each day. Sometimes classrooms are combined for short periods of time early in the morning and late in the afternoon.

What are your staff requirements?

Providing quality care is not only important for your child but also for your peace of mind. At Day Early Learning each staff member is carefully chosen and has to meet the following requirements.

Background
Day Early Learning carefully reviews each candidate’s qualifications and background. A criminal history as well as a child protection services check is completed on each potential staff member.

Training, Education and Experience
Lead teachers must have or be enrolled in an associate’s or a bachelor’s degree program. Assistant teachers must have or be enrolled in a Child Development Associates credential program.

Professional Development

Day Early Learning is committed to the education and development of each staff member. All teachers are trained in Universal Precautions, First-Aid and CPR and must keep up with regular re-certifications. All staff are also required to continue their education through regular trainings. A minimum of 20 hours of training is required annually. Additionally, Day Early Learning employs Quality Coaches who work directly with teachers in their classrooms to help them enhance their teaching skills.

How much time do children spend outside? What is your outdoor policy?

Our children are required to spend at least 60 minutes outside playing each day, 30 minutes in the morning and 30 minutes in the afternoon. If the weather is poor (raining or snowing excessively, below 24 degrees with wind chill or above 90 degrees with heat index) they will have physical activity indoors.

What medical documentation do I need to have for my child?

Indiana State Board of Health regulations require Day Early Learning to keep up-to-date immunization records on all children enrolled. Please help Day Early Learning stay in compliance by supplying these records after every well-child visit to your medical provider.

What is your illness policy?

If your child has any of the following symptoms, you will need to wait 24 hours after the symptoms have subsided, without the aid of medication, before returning him or her to the center:

  • A fever above 101 degrees taken orally (102 degrees taken rectally or 100 degrees taken axillary – armpit)
  • Diarrhea, vomiting, or rash of unknown origin
  • Cold or other illness causing breathing difficulties or other symptoms that prevent the child from participating comfortably in activities
  • Positive reaction to tuberculin skin test
  • Ringworm
  • Conjunctivitis (pink eye)

Because the cost of operating the center is ongoing, your regular weekly fee is due even if your child is absent due to illness or other cause.

How do you handle breast milk and formula for infants?

At Day Early Learning we support both breastfed and formula-fed babies and follow you and your physician’s wishes when it comes to your baby’s individual nutrition needs. We provide infant formula and baby food and encourage breastfeeding moms to come in to nurse as often as they wish or provide pumped breast milk.

What if my child has special dietary needs?

If your child has specific dietary needs or restrictions, we will work with you to create a healthy meal plan for your child. Please provide the center director with a signed note from your physician (for health-related dietary restrictions) or a note from you (for religious dietary restrictions) stating restrictions so that appropriate arrangements may be made to accommodate your child.

Can I bring in food for my child?

Both licensing and the Federal Food Program require our children to be served meals and snacks that are prepared in our kitchen or catered by a licensed vendor. Day Early Learning cannot serve sack lunches or food items brought in by parents.

If you wish to bring in special snacks or treats on your child’s birthday, you may do so as long as the food is purchased from a store. Candles and peanut products are not permitted.

What is your discipline approach?

Day Early Learning centers use a positive approach that helps children exercise self-discipline to solve behavior problems. Physical punishment of any type is prohibited. Teachers communicate to children using positive statements. Children are encouraged to use and develop their words so they can find solutions to resolve conflicts. Teachers will use redirection, make classroom adjustments, and offer individual support through role modeling and positive reinforcement.

If a child’s behavioral problem persists, Day Early Learning calls upon the parents to help. The center director will ask for a parent conference to discuss the situation. It is our goal to maintain a safe environment for all children and staff. If behavior poses a danger to the child or to others, the request of the parent to come and pick up the child will be made.

What is your potty training approach?

The potty training schedule is determined by each child’s developmental level, and generally is introduced in the 2 year old room. Teachers work with parents to establish a plan for consistency in training at school and at home.

What is your payment policy?

Weekly fees are due the Friday before the week being covered. A late charge will be applied if the fee isn’t paid by end of day on Tuesday of the week being covered. Click here to learn more about our rates and fees.

What if there is an emergency closing?

As an essential service to working parents, Day Early Learning Centers will not close for severe weather, including snow, unless there is an official mandate to stay off the roads. In the event of an emergency closing, the center administrator will attempt to contact all parents. The most up-to-date closing information will be found on the homepage of the website and on the Day Early Learning Facebook page. Do not rely on the TV networks; they aren’t updated as frequently.

We do not refund for snow closings. If there is a problem with one of our facilities and we must close, we will help place your child in another Day Early Learning Center, space permitting. If your child does not attend another center during that kind of closing, we will refund the cost of the day(s) affected.

What is your attendance policy?

Please make it a routine to arrive on time every day. To get the full benefit of Day Early Learning’s program, children should arrive by 9:00 am. If you are going to be late or absent, you must notify the center by 9:30 am. Because the cost of operating the center is ongoing, your regular weekly fee is due even if your child is absent due to illness or other cause, or if a holiday falls that week. 

What is your vacation policy?

Families can take two weeks of vacation time at 50% of cost each year. To qualify, you must have attended a center for at least 3 months, leave must consist of 5 consecutive business days, and you must give advance notice to the center.